Outer Banks Vacation Rentals - Over 500 Homes in Corolla and Duck
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General Rental Information

Office & Reservation Hours

Brindley Beach Vacations and Sales is open 7 days a week from 9:00 am to 5:00 pm, 360 days a year. We are closed Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. Reservations will be taken 7 days a week by phone at 1-877-64-BEACH, 24 hours a day online at www.brindleybeach.com, or in person at our office from 9:00 am - 5:00 pm daily. Our knowledgeable reservationists will assist you in locating the perfect vacation home for your family vacation.


Newspaper Delivery

If the Vacation Home you've rented advertises Newspaper Delivery, these homes/guests will receive the Virginia Pilot delivered to your vacation home daily Monday - Friday from May 30 through August 28th.


Occupancy

Your vacation lease period begins after 4:00pm on your scheduled check in day and ends at 10:00am on your departure date. On occasion check-in time may be later than 4:00 pm due to unforeseen circumstances. Occupancy is restricted solely to the specific number of occupants as advertised for each home rental. Over occupancy of your home is considered breach of contract and termination of tenancy.


Rental Rates:

Rental Rates are the ADVERTISED RENTAL RATES, PLUS TAX, NO ADDITIONAL FEES. You will find no additional fees other than tax, and optional fees such as travel insurance, pet fee (if the home allows dogs and you are bringing a dog), and heated pool fee (available during Off Season with pool, Spring Season and Fall Season in homes that advertise a heated pool, unless otherwise advertised).


Payments:

After making your reservation, we will send you a Lease Agreement requesting your first payment, which amounts to 50% of the base rent plus 6.9% optional Travel Insurance coverage. You will have 15 days from the day you reserve your vacation home to return your signed lease to us with your advance payment or your reservation will be cancelled with out notice. If you do not wish to purchase the optional Travel Insurance please initial to decline it on your Lease Agreement.

Your final payment must be received 30 days prior to your arrival and will include the second half of the base rent, tax, and a $100 Pet Fee (plus tax) if the home you are renting allows dogs and you are bringing a dog. No invoice will be sent for your final payment, so please mark this on your calendar.

Please read your lease carefully, sign and return it with your first payment made payable to Brindley Beach Vacations within your 15 day limit. Acceptable forms of payment include personal check (personal checks will not be accepted within 30 days of your arrival date), credit card, money order, or cashiers check. Accepted Credit Cards include Visa and Master Card. Please know that when using a credit card, a $49.95 processing fee will apply. Please be sure that your reservation number or leaseholder’s name is on any remittance so that we can be sure your payment is accounted for correctly.


Damages/Accidents to Rental Property

Leaseholder agrees to notify the Rental Agent as to any damages or accidents that occur to the premises, to both real property and personal property during your rental period.  If the agent determines that no intentional or wanton or willful misconduct was done, the agent will repair/replace as needed up to $1500.  Any damage or accident that exceeds $1500 will be the responsibility of the leaseholder.  DAMAGES MUST BE REPORTED PRIOR TO CHECK-OUT IN ORDER FOR THE RENTAL AGENCY TO REPAIR/REPLACE SAID DAMAGES.  OTHERWISE, ALL DAMAGE COSTS WILL BE THE RESPONSIBILITY OF THE LEASEHOLDER.


Travel Insurance and Hurricane Refunds

Brindley Beach Vacations offers an optional vacation Travel Insurance from Travel Guard International. Coverage includes some medical emergencies and mandatory evacuation for hurricanes when ordered by county emergency management control groups. The premium is 6.9% of the total of all rents, taxes, and fees and is included on all leases. This insurance must be paid for with your advance payment due with your signed lease agreement within 15 days of making your reservation. You may delete this charge by initialing where appropriate on your Lease Agreement if you choose not to take the insurance. We strongly encourage you to purchase this coverage to protect your vacation investment, as no refunds will be offered, even in the case of a mandatory evacuation.


Taxes:

Currituck County taxes are 12.75%, which applies to all homes in Corolla, from Pine Island to the Villages at Ocean Hill. Dare County taxes are 11.75%, which applies to all homes in Duck. *All tax amounts are factored into your final payment amount on your rental lease and are subject to change without notice.


Returned Checks

There will be a return check charge of $25. Returned checks must be replaced with certified funds or a credit card payment within 7 days.


Last Minute Travel:

All reservations made within 30 days of your arrival date will require full payment within 48 hours.  Brindley Beach Vacations will fax or email a Vacation Rental Lease Agreement that needs to be faxed back to our office with your signature and credit card payment (Master Card or Visa) or you can overnight certified funds with your signed lease to our office.  A $49.95 convenience fee applies for all credit card transactions. Fax Number: 252.453.2886


Partial Week Rentals

Some homes allow partial week rentals with a 3-night minimum, during our Off, Spring, and Fall Seasons. These short week vacations can only be booked within 30 days of your desired arrival date. Holiday weeks including Easter, Memorial Day, Labor Day, Columbus Day, Thanksgiving, Christmas, and New Year's can only be booked 2 weeks prior to your desired arrival date. 

Please call our office for the nightly rate as it will vary by home. Additional charges to that nightly rate will include: the appropriate tax (see taxes above), a $100 (plus tax) Pet Fee if the home allows Dogs and you are bringing a dog, and the optional Travel Insurance coverage, which costs 6.9% of the total of all rent and other fees. *Minimum nightly rate of $200, minimum of 3 night stay required.


 

Cancellations

To cancel a confirmed reservation, please call us as soon as you know you will be unable to vacation to give us as much time as possible to re-rent your home. We will need written notification of cancellation signed by the leaseholder that can be sent via mail, fax or e-mail. If your cancellation is successfully re-rented and confirmed, you will be refunded the rent and taxes, less a $150.00 cancellation fee. If you purchased the optional Travel Insurance, that insurance premium will not be refunded. If your home does not successfully re-rent you will forfeit all monies paid to Brindley Beach Vacations.


Special Events

Plan your fairytale wedding on the Outer Banks! Brindley Beach Vacations offers a variety of premier properties to host your wedding, reception, family reunion, executive retreat or any other function that will exceed the occupancy limit of the home for that special day.  All events are subject to the homeowner's approval and can host 25 to 75 guests for the day. 

All special event homes will require a mandatory security deposit ranging from $1500-$2500 which is refundable (pending no damage) and a $500- $1000 non-refundable event fee that will be added to the cost of each reservation, and will be further explained in the Special Events Request Form and Lease Addendum that will be sent with all Special Events Lease Agreements.  For further details on special events call our office or look for Special Events Welcome in the bulleted description section of each home on our web site. Our web site will help you with the details with listings of Outer Banks businesses that specialize in creating memorable weddings and events to start planning the wedding of your dreams. 


Check-in / Check-Out Procedures:

Checking In:

Brindley Beach Vacations check-in days are Friday, Saturday and Sunday. Check-in location will depend on which home you have rented. Please see the house description for your check in location. Our Corolla office is located at 1023 Ocean Trail, our Duck office is located at 1215 Duck Rd. Check in time is 4:00pm; on occasion check-in time may be later than 4:00 pm due to unforeseen circumstances.

From June 13 through August 28 guests renting homes designated to check in at the Corolla Office (1023 Ocean Trail) that have a keyless entry system will receive their vacation check in packet in the mail prior to arrival complete with key cards and directions to your home. GUEST MUST BE PAID IN FULL 30 DAYS PRIOR TO ARRIVAL to receive this check in packet in the mail. These key cards will be programmed to begin working at 4:00pm check in time on your scheduled check in day and will stop working at 10:00am check out time on your departure day.  Please call our office when you receive that packet so that your keys can be activated.  We do not send out packets in advance to guests that are staying in the community of Corolla Light because you would need to come to our office to pick up your amenities packet. If you are not paid in full 30 days prior to arrival or if your vacation home does not offer a keyless entry system you will need to check in at our Corolla office on your check in day. NO EXCEPTIONS.

Guests designated to check in at the Duck office (1215 Duck Road) will not have a packet sent out in advance and all guests will need to check in at that office location.


 

Sparkle Club

The following homes are part of Brindley Beach Vacations Sparkle Club. Guests will be able to arrive at their vacation home at 12:00pm with access to the first level of the home and the pool area only. Please do not attempt to go to any other level in the home until 4:00 check in time. We have stationed a housekeeping professional in these homes from 10am to 4pm on each change over day. The housekeeping team will continue their work until 4pm to provide your family with extra cleaning for a special vacation! Prior to leaving at 4pm the housekeeper will walk through the home with you so that if there are any problems they can be taken care of right away.

Sparkle Club homes include: CD1, PI26, PI50, PI75, PI113, PI134, PI187, PI194, PI196, PI241, PI243, PI260, PI263 AND WL808


After Hour Arrivals

If you are arriving after hours (after 5:00pm) and Brindley Beach Vacations has received your signed lease and payment in full then a packet will be left outside of our Duck or Corolla office, depending on your Vacation Homes designated check in office, in our After Hours Check in box with your name on it and will contain directions to your home, keys, and information about the area. If you have a balance due on your reservation you must arrive at our office by 5:00pm to receive your check in packet.


Checking Out

Check-out time is 10:00am. Prior to checking out, please follow the check list below to ensure that the next guest will be able to check in on time:

  • Notify Brindley Beach Vacations of any Damage.
  • Place all trash in the outside receptacles and leave receptacles by the road for trash pick up.
  • Straighten and return all furniture to its original configuration.
  • Remove debris and straighten pool area and all decks.
  • Leave all linens and towels in the home and all beds unmade.
  • Clean and put away all dishes including those in the dishwasher.
  • Clean all food out of the refrigerator.
  • Leave the refrigerator and freezer settings on medium.
  • Please turn off all small appliances such as coffee pot, etc.
  • Turn off all inside and outside lights.
  • Make sure all doors and windows are locked and secure.
  • Return hard keys to our office by 10:00am, key cards may be left on the kitchen counter.
  • If your home requires extra cleaning because you left it in poor condition, you may be charged an additional cleaning fee.


Advance Reservations

Current guests will have until the Monday after check out to reserve the same house for the same week the following year. All other advance reservations will be taken 51 weeks in advance (the Tuesday after the week passes this year) through November 1st. The reservation must be made for a corresponding week that has already occurred. There is a $40 non-refundable advanced booking fee that is not applied to your rent and must be paid to Brindley Beach Vacations within 15 days of making your advance reservation. You will receive your Lease agreement by November 15th requesting your advance payment (half of the rent plus the optional Travel Insurance) that will be due by December 15th.  If you do not receive your lease agreement by November 15th please call our office at (877) 642-3224. If we do not receive your signed lease and advance payment by December 15th your advance reservation will be cancelled and made available to other guests on a first serve basis. Please note: Owner time takes priority. If an owner wants your week, we will assist you in finding other accommodations. Rental rates and house amenities may change from year to year.


Guest Information

Standard Furnishings and Equipment

  • 5 Beach Chairs per home (unless otherwise advertised)
  • Cable TV
  • DVD player
  • Central Heat & Air Conditioning
  • Coffee Maker & Blender
  • Dishes, Utensils, & Cookware
  • Dishwasher
  • Iron & Ironing Board
  • Microwave
  • Outdoor Furniture
  • Pillows and Blankets
  • Stereo with CD
  • Telephone
  • Toaster
  • Washer & Dryer
  • Bed Linens & Bath Towels
  • Grill


House Locations

Oceanfront: No other property between you and the ocean. *Please note that not all Oceanfront homes have private beach walk ways.

Semi-Oceanfront: Second lot back from the ocean.

Oceanside: East of Ocean Trail (Route 12). Distance to the ocean varies.

Soundside: West of Ocean Trail (Route 12). Distance to the sound varies.

Soundfront: No other property between you and the sound. *Please note that access to the sound may be limited at Soundfront homes


Bed Linens & Bath Towels

Please see your individual house description for Linen Package offerred by each home.

Linen Package 1: Provides 2 bath towels and 1 wash cloth per person the house sleeps, 2 hand towels per bathroom, 1 bath mat in each full bathroom, and 2 kitchen dish towels. Linens for each bed and sleep sofa. Trundle beds, top bunks, and sleep sofas will have sheets and towels provided but these beds will not be made. You will have a starter kit provided including one roll of toilet paper per bathroom, one roll of paper towels and one garbage bag in the kitchen.

Linen Package 2: Provides 1 bath towel, 1 hand towel and one wash cloth per person the house sleeps. Linens for each bed and sleep sofa. Trundle beds, top bunks, and sleep sofas will have sheets and towels provided but these beds will not be made. You will have a starter kit provided including 4 rolls of toilet paper, 1 roll of paper towels, 1 bar of soap, 1 mini bottle of dish soap, Single powder packet of dish washer soap, and a single powder packet of powder laundry detergent.

NOT PROVIDED: cleaning supplies, dish sponge, beach and pool towels, etc.


Mail and Messages

Mail is not delivered to our rental homes, but can be received at our rental office. Letters, packages, and faxes may be sent for you to pick up from our Duck or Corolla Office; please have the sender include the leaseholder's name and your cottage number so we can notify you. Faxes can be sent or received during regular business hours. Our fax number is (252) 453-6555.


Parking:

Parking capacity at our rental homes will typically allow the same number of cars as there are bedrooms. Condos will usually only allow each guest 2 parking spaces. There is no on-street parking which is strictly enforced with ticketing and towing.


Telephone Service

All Brindley Beach Vacation homes are equipped with a telephone that will have a long distance block prohibiting any long distance calls. You will find the phone number to your rental home on your lease agreement. Use your credit card or calling card for all long distance calls, unless otherwise advertised.


Water

Homes with private wells occasionally experience low pressure, salty, or discolored water. There may be an unpleasant sulfur odor. The water is potable but you may prefer to drink bottled water.


Families Only Policy

We have an agreement with our homeowners that we will only rent their home to family groups. WE WILL ONLY RENT TO FAMILY GROUPS AND RESPONSIBLE ADULT PARTIES WITH PRIOR APPROVAL. We reserve the right to terminate a lease as the result of non-compliance to the family group policy, or any other policy stated on your vacation lease agreement.


Leaseholder Responsibilities

The leaseholder is responsible for payment, deposits, and all responsibilities listed on our vacation rental lease. Please be sure to read your lease very carefully. The leaseholder must be at least 24 years of age and accompanied by a family group.


Pets

Dogs (no cats or other animals) are allowed only in designated Dog Welcome homes. NO EXCEPTIONS. Pets are limited to two domestic, housebroken dogs with a weight limit of 60 pounds each. There is a non-refundable $100.00 (plus tax) pet cleaning and spray fee that will be charged to each guest bringing a pet. Any violation with pets in a non-pet home will be cause for termination of tenancy.


Construction

Corolla is a highly desirable and growing area. You may reserve a house at a time when there is no construction in progress nearby, but construction could begin prior to your arrival. We regret any inconvenience to you but have no control over these situations. Rebates or relocation cannot be considered. Please understand that views may also change due to construction on another lot.

If you reserve a property that is new construction, in the event that the home is not completed in time for your vacation we will make every effort to find a comparable home for you, but Brindley Beach Vacations is not responsible for price differences you may incur.


Private Pools

Your private pool should be ready for use by 4:00 pm on your check in day. Private pools receive a full clean on check in day and a mid week chemical check (no vacuum mid-week). Guests will be charged for any additional cleaning required due to abuse. Private pools will be available for use from May 9 - October 9 unless otherwise advertised. Pools that advertise a heated pool are able to be heated (additional cost of $350 plus tax, unless otherwise advertised) during Off Season with Pool, Spring Season and Fall Season.


Hot Tubs

Hot tubs should be ready for use by 4:00 pm on your check in day. Hot tubs receive a full clean on check in day and a mid week chemical check. Guests will be charged for additional cleaning required due to abuse. Hot tubs will be closed down during January & February due to the climate conditions in our area. There will be a $75 fee to use a hot tub during these months of winterization. That fee pays for the hot tub to be de-winterized and then re-winterized following your stay.


Fireplaces:

Fireplaces will be shut down and unavailable for use from June 1 through November 1.


2010 Season Dates:

  • Off Season: January 1 - May 7
  • Off Season with Private Pool: May 8 - May 21
  • Spring Season: May 22 - June 4
  • Spring Shoulder Season: June 5
  • Discounted In Season: June 12 & June 19
  • In Season: June 26 - August 20
  • Discounted In Season: August 21
  • Fall Shoulder Season: August 28
  • Fall Season: September 4 - September 17
  • Off Season with Private Pool: September 18 - October 8
  • Off Season: October 9 - December 31
  • Holiday Weeks: April 3, November 20, December 18, December 25


*Brindley Beach Vacations is not responsible for errors or omissions within this web site.
   
Brindley Beach Vacations & Sales | 1023 Ocean Trail | Corolla, NC 27927 | | (877) 642-3224 | 252-453-6555 (fax)
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