Outer Banks Vacation Rentals - Over 500 homes on the Outer Banks, NC
View Cart View Cart
guestweb

Follow Brindley Beach:

Follow us on Facebook Follow us on Twitter Follow us on YouTube Follow Us on Blogger

General Rental Information

Office & Reservation Hours

Brindley Beach Vacations & Sales is open 7 days a week from 9:00 am to 5:00 pm, 360 days a year. We are closed Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve and New Year's Day. Reservations will be taken 7 days a week by phone at 1-877-642-3224, 24 hours a day online at www.brindleybeach.com, or in person at our office from 9:00 am to 5:00 pm daily. Our knowledgeable reservationists will assist you in locating the perfect vacation home for your family vacation.


Occupancy

Your lease period begins at 4:00pm on your scheduled check in day and ends at 10:00am on your departure date. On occasion check-in time may be later than 4:00 pm due to unforeseen circumstances, 4 pm check in is not guaranteed.


Rental Rates:

Rental rates are the advertised rental rate, plus cleaning fee and state/county tax. There are optional fees such as Trip Cancellation Insurance, pet fee (if the home allows dogs and you are bringing a dog), and pool heat fee (available during Off Season with pool, Spring Season and Fall Season in homes that advertise a heated pool) unless otherwise advertised.


Payments:

You will receive an email 24 hours after making your reservation with instructions to log on to Guest Web to electronically sign your Lease Agreement and make your advance payment, 50% of the base rent plus 7% optional Trip Cancellation Insurance. You will have 10 days to complete this or your reservation will be cancelled without notice. If you do not wish to purchase the optional Trip Cancellation Insurance please initial to decline it on your Lease Agreement.

Your final payment must be received 30 days prior to your arrival and will include the second half of the base rent, cleaning fee, tax and any additional add-ons you have chosen such as Early Check-In, Pool Heat, Special Event Fee or Pet Fee (plus tax).  You will receive a payment reminder via email 45 days prior to your arrival.

Through Guest Web you will be able to read your Lease Agreement carefully, initial where requested and electronically sign your Lease Agreement within your 10 day limit. Payment options include online credit card payment, online e-check payment, or you can print a payment coupon from Guest Web to send in with a personal check (personal checks will not be accepted within 30 days of your arrival date), money order or cashier’s check. Accepted Credit Cards include Visa, MasterCard and Discover. Please note that if you pay by Visa, MasterCard or Discover you must also submit a physically signed Lease Agreement to Brindley Beach Vacations & Sales either by fax, email or by mail within 10 days. Please be sure that your reservation number or Leaseholder's full name is on any remittance so that we can be sure your payment is accounted for correctly.

Fax: 252.453.2886  Email: rentals@brindleybeach.com   Address: 1023 Ocean Trail, Corolla, NC 27927


Damages/Accidents to Rental Property

Leaseholder agrees to notify the Rental Agent as to any damages or accidents that occur to the premises, to both real property and personal property during your rental period. If the Agent determines that no intentional or wanton or willful misconduct was done, the Agent will repair/replace as needed up to $1500. Any damage or accident that exceeds $1500 will be the responsibility of the Leaseholder.DAMAGES MUST BE REPORTED IMMEDIATELY AND PRIOR TO CHECK-OUT IN ORDER FOR THE RENTAL AGENCY TO REPAIR/REPLACE SAID DAMAGES. OTHERWISE, ALL DAMAGE COSTS WILL BE THE RESPONSISBLITY OF THE LEASHOLDER. PET DAMAGE IS THE SOLE RESPONSIBILITY OF THE LEASEHOLDER.


Trip Cancellation Insurance

Brindley Beach Vacations & Sales offers optional vacation Trip Cancellation Insurance from Travel Guard International. Coverage includes some medical emergencies and mandatory evacuation for hurricanes when ordered by county emergency management control groups. The premium is 7% of the total of all rents, taxes, and fees and is included on all Lease Agreements. This insurance must be paid for with your advance payment due with your signed Lease Agreement within 10 days of making your reservation. You may decline this charge by initialing where appropriate on your Lease Agreement.

WE STRONGLY ENCOURAGE YOU TO PURCHASE THIS COVERAGE TO PROTECT YOUR VACATION INVESTMENT, AS NO REFUNDS WILL BE GIVEN, EVEN IN THE CASE OF A MANDATORY EVACUATION. Click here for printable Travel Insurance flyer

Coverage is limited if you are residents of the following states: Florida, Georgia, Indiana, New Hampshire, New York, Oregon, Pennsylvania, Utah or Washington. Please call Travel Guard directly at 1-877-249-5376 with any questions regarding coverage for these states. If you are a resident of Minnesota or Washington State, Trip Cancellation Insurance is not automatically added to your rental cost. You must request/opt in on this optional Trip Cancellation Insurance. The cost of this insurance will then be added to your rental cost and must be paid with your advance payment. If you have any questions regarding coverage contact Travel Guard directly at 1-877-249-5376.


Taxes:

Tax (state/county) is 12.75% and will be factored into your final payment amount on your Lease Agreement, subject to change without notice.


Returned Checks

There will be a return check charge of $35. Returned checks must be replaced with certified funds or a credit card payment within 7 days.

 


Last Minute Travel:

All reservations made within 45 days of your arrival date will require full payment within 72 hours of booking. You will receive an email 24 hours after making your reservation with instructions to log on to Guest Web to electronically sign your Lease Agreement and make your online payment.

Through Guest Web you will be able to read your Lease Agreement carefully, initial where requested and electronically sign your Lease Agreement. Payment options include online credit card payment, online e-check payment, or you can print a payment coupon from Guest Web to overnight with a money order or cashier’s check (personal checks will not be accepted within 30 days of arrival). Accepted Credit Cards include Visa, MasterCard and Discover. Please note that if you pay by Visa, MasterCard or Discover you must also submit a physically signed Lease Agreement (printed and hand signed) to Brindley Beach Vacations & Sales either by fax, email or by mail. Please be sure that your reservation number or Leaseholder's full name is on any remittance so that we can be sure your payment is accounted for correctly.

 Fax:252.453.2886  Email:rentals@brindleybeach.com  Address:1023 Ocean Trail, Corolla, NC 27927


Partial Week Rental/Mini Vacation

Some homes allow partial week rentals with a 3 night minimum, during our Off, Spring and Fall seasons. These short week vacations can only be booked within 30 days of your arrival date. Holiday weeks including Easter, Memorial Day, Labor Day, Columbus Day, Thanksgiving, Christmas and New Years can only be booked 2 weeks prior to your arrival date.

To calculate the cost of your partial week rental, simply divide the appropriate season rental rate by five to get your nightly rate. Add a $75 cleaning fee, a $200 pet fee (if the home allows dogs and you are bringing a dog), tax (see taxes above) and the optional Trip Cancellation Insurance coverage, which costs 7% of the total of all rent and other fees.*Minimum nightly rate of $225, minimum of 3 nights.


Cancellations

To cancel a confirmed reservation we will need written notification of cancellation signed by the Leaseholder that can be sent via mail, fax or email. The rental home must re-rent for the original rental amount in order for tenant to receive a full refund on rent paid (less the Trip Cancellation Insurance if purchased and a $150 plus tax cancellation fee). If the home is re-rented for a reduced rental rate the difference will be taken from the advance payment paid, less a $150 cancellation fee (plus tax). If your cancellation is successfully re-rented and confirmed, you will be refunded the rent and taxes paid, less a $150 cancellation fee (plus tax). If you purchased the optional Trip Cancellation Insurance, the premium will not be refunded. If your home does not successfully re-rent you will forfeit all monies paid to Brindley Beach Vacations & Sales.


Special Events

Brindley Beach Vacations & Sales offers a variety of premier properties to host your wedding, reception, family reunion, executive retreat or any other function that will exceed the occupancy limit of the home for that special event. All events are subject to the homeowner's approval and can host 25 to 125 guests for the day. All special events require a mandatory security deposit of $1500, which is refundable pending no damage. A $1000 non-refundable event fee (unless otherwise advertised), plus tax will be added to the cost of each reservation, and will be further explained in the Special Events Request Form and Lease Addendum that will be sent with your Lease Agreement.


Community Rules & Regulations

Each subdivision is governed by a unique set of policies and guidelines with regards to such items as early check-in, on-street parking, storage of recreational vehicles, utility trailers, Campers, RV's, etc. For more specific information regarding specific community rules and regulations please visit Our Communities and Maps on the Brindley Beach Vacations & Sales website.


Check-in / Check-Out Procedures:
Checking In:

Brindley Beach Vacations & Sales check-in days are Friday, Saturday and Sunday. Your check-in location and day of arrival will depend on which home you have rented. Please see the house description for your check-in location and arrival day.

Our Corolla Office is located at 1023 Ocean Trail, Corolla, NC 27927 and will check-in all guests vacationing in the following communities: Crown Point, Buck Island, Monteray Shores, Whalehead, Corolla Light, Corolla Village, Ocean Hill and Villages at Ocean Hill.

Our Duck Office is located at 1213-C Duck Road, Duck, NC 27949 and will check-in all guests vacationing in the following communities: Ocean Sands, Ocean Lakes, Currituck Club, Spindrift, Pine Island, homes in the Town of Duck, Southern Shores and Kill Devil Hills. (252) 261-2222

Check-in time is 4:00 pm (unless otherwise advertised); on occasion check-in time may be later than 4:00 pm due to unforeseen circumstances, 4:00 pm check-in is not guaranteed.

Sparkle Club

Guests will be able to arrive at their vacation home at 12:00 pm with access to the first level of the home and the pool area only (be advised the pool and spa may not be cleaned by noon). Please do not attempt to go to any other level in your vacation home until 4:00 pm check-in time. We have stationed a housekeeping professional in Sparkle Club homes from 10am to 4pm on each change over day. The housekeeping team will continue their work until 4pm to provide your family with extra cleaning. Prior to leaving at 4pm the housekeeper will walk through the home with you to ensure your satisfaction.


Early Check-In

A limited number of 1:00 pm Early Check-Ins are now available each week at a cost of $150 (plus tax). You can request an Early Check-In when making your reservation or any time prior to check-in, subject to availability. There are certain homes that cannot offer Early Check-In and you will be notified if we are unable to deliver this service so you can plan your travel time accordingly. Be advised, the private pool and spa may not be cleaned by 1:00pm (if the home offers a private pool and spa).


After Hour Arrivals

If you are arriving after hours (after 5:00 pm) and Brindley Beach Vacations & Sales has received your signed Lease Agreement and payment in full then a packet will be left outside of our Duck or Corolla Office (depending on your Vacation Homedesignated check-in office) in our After Hours check-in box with your name, directions to your home, keys and information about the area.If you have a balance due on your reservation you must arrive at our office prior to 5:00 pm to receive your check-in packet.


Checking Out

Check-out time is 10:00 am. Prior to checking out, please follow the check list below to ensure that the next guest will be able to check-in on time. If your home requires extra cleaning because you left it in poor condition, you may be charged an additional cleaning fee.

  • Notify Brindley Beach Vacations & Sales of any damage.
  • Place all trash in the outside receptacles and leave receptacles by the road for trash pick-up.
  • Straighten and return all furniture to its original configuration.
  • Remove debris and straighten pool area and all decks.
  • Leave all linens and towels in the home and all beds unmade.
  • Clean and put away all dishes including those in the dishwasher.
  • Clean all food out of the refrigerator.
  • Leave the refrigerator and freezer settings on medium.
  • Turn off all small appliances such as coffee pot, etc.
  • Turn off all inside and outside lights.
  • Make sure all doors and windows are locked and secure.
  • Return hard keys to our office by 10:00 am, Key Cards may be left on the kitchen counter.

Advance Reservations

Now accepting 2015 Advance Reservations! Some homes are now advertising 2015 rental rates, reserve now to lock in you rate! All Advance Reservations policies below do apply.

Current guests will have until the Monday after check out to reserve the same house for the same week the following year. All other advance reservations will be taken 51 weeks in advance (the Tuesday after the week passes this year) through November 1st.

There is a $40 non-refundable Advanced Reservation Fee that is not applied to your rent and must be paid to Brindley Beach Vacations & Sales within 15 days of making your advance reservation. If we do not receive your $40 Advanced Reservation Fee your reservation will be cancelled without notice.

You will receive your Lease Agreement by November 15th requesting your advance payment (half of the rent plus the optional Trip Cancellation Insurance) that will be due by December 15th. If you do not receive your Lease Agreement by November 15th please call our office at (877) 642-3224. If we do not receive your signed Lease Agreement and advance payment by December 15th your advance reservation will be cancelled and made available to other guests on a first serve basis.

Please note: Owner time takes priority. If an owner wants your week, we will assist you in finding other accommodations. Rental rates, season dates and house amenities may change from year to year.


Guest Information

Standard Furnishings and Equipment

  • 5 Beach Chairs per home (unless otherwise advertised)
  • Cable TV
  • DVD player
  • Central Heat & Air Conditioning
  • Coffee Maker & Blender
  • Dishes, Utensils, & Cookware
  • Dishwasher
  • Iron & Ironing Board
  • Microwave
  • Outdoor Furniture
  • Pillows and Blankets
  • Toaster
  • Washer & Dryer
  • Bed Linens & Bath Towels
  • Grill

House Locations

Oceanfront: No other property between you and the ocean. Please note that not all Oceanfront homes have private beach walkways.

Semi-Oceanfront: Second lot back from the ocean.

Oceanside: East of Ocean Trail/Route 12 in Southern Shores, Duck and Corolla. East of NC 158 in Kitty Hawk and Kill Devil Hills. Distance to the ocean varies.

Soundside: West of Ocean Trail/Route 12 in Southern Shores, Duck and Corolla. West of NC 158 in Kitty Hawk and Kill Devil Hills. Distance to the sound varies.

Soundfront: No other property between you and the sound. Please note that access to the sound may be limited at Soundfront homes.

 


Bed Linens & Bath Towels

Every home provides 2 bath towels and 1 washcloth per person, 2 hand towels per bathroom, 1 bath mat in each full bathroom, and 2 kitchen dish towels. All homes provide linens for each bed and sleep sofa. Trundle beds, top bunks and sleep sofas will have sheets and towels provided but these beds will not be made.

Brindley Beach Vacations & Sales will stock each home with 1 roll of toilet paper in each bathroom, one roll of paper towels and one garbage bag in the kitchen.

NOT PROVIDED: cleaning supplies, dish sponge, beach and pool towels, etc.


Mail and Messages

Mail is not delivered to our rental homes, but can be received at our rental offices. Letters, packages and faxes may be sent for you to pick up from our offices; please have the sender include the leaseholder's full name and vacation home number so we can notify you. Faxes can be sent or received during regular business hours.

Corolla Office: 1023 Ocean Trail,Corolla, NC 27927Fax:(252) 453-2886

Duck Office: 1213-C Duck Road,Duck, NC 27949Fax:(252) 261-6555


Parking:

Parking capacity will typically allow the same number of cars as there are bedrooms. Condos will usually allow each guest 2 parking spaces. There is no on-street parking which is strictly enforced with ticketing and towing.


Internet

Brindley Beach Vacations & Sales does not guarantee Internet connectivity or speed. Each individual homeowner contracts directly with an ISP and due to various reasons, (infrastructure, operating systems, etc.) Brindley Beach Vacations & Sales will not guarantee service. Our Corolla and Duck check-in offices offer wireless internet service and our Corolla office offers a computer station with printer for guest use.


Telephone Service

Homes are equipped with a telephone that will have a long distance block prohibiting any long distance calls (unless otherwise advertised). You will find the phone number to your rental home on your Lease Agreement.

 


Water

Homes with private wells occasionally experience low pressure, salty, or discolored water. There may be an unpleasant sulfur odor. The water is potable but you may prefer to drink bottled water.


Leaseholder Responsibilities

The leaseholder is responsible for payment, deposits, and all responsibilities listed on our vacation rental lease. Please be sure to read your lease very carefully. The leaseholder must be at least 24 years of age and accompanied by a family group.


Pets

Dogs (no cats) are allowed only in designated Pet Friendly homes. NO EXCEPTIONS. Dogs are limited to two domestic, housebroken dogs with a weight limit of 60 pounds each, unless otherwise advertised. There is a non-refundable $200.00 (plus tax) pet cleaning and spray fee that will be charged to each guest bringing a pet. Any violation with pets in a non-pet home or any pet other than a dog will be cause for termination of tenancy.

Each town has a different regulation concerning dogs on the beach. All towns ask that dog owners pick up after their four-legged friends.

Corolla: Dogs are allowed on the beach as long as they are leashed.

Duck: Dogs can play unleashed on the beach under the watchful eye of their owner.

Southern Shores: May 15 to September 15 no dogs are allowed on the beach between 9:00 am and 6:00 pm. All other times dogs must be on a leash and under the owner’s control. Leashes can be no longer than 10 feet.

Kill Devil Hills: May 15 to September 15 no dogs (except service dogs) are allowed on the beach between 9:00 am and 6:00 pm. All other times dogs must be on a leash and under the owner’s control.


Construction

Corolla is a highly desirable and growing area. You may reserve a house at a time when there is no construction in progress nearby, but construction could begin prior to your arrival. We regret any inconvenience to you but have no control over these situations. Refunds or relocation will not be considered.

If you reserve a property that is new construction and the home is not completed in time for your vacation we will make every effort to find a comparable home for you, but Brindley Beach Vacations & Sales is not responsible for price differences you may incur.

Private Pools

Your private pool should be ready for use by 4:00 pm on your check-in day. Private pools receive a full clean on check-in day and a mid-week chemical check (no vacuum mid-week). Guests will be charged for any additional cleaning required due to abuse. Private pools will be available for use from May 9 - October 11, unless otherwise advertised. Pools that advertise a heated pool are able to be heated during Off Season with pool, Spring Season and Fall Season (additional cost of $500 plus tax, unless otherwise advertised). Pool temperatures vary and degree of warmth cannot be guaranteed.


Hot Tubs

Hot tubs should be ready for use by 4:00 pm on your check-in day. Hot tubs receive a full clean on check-in day and a mid-week chemical check. Children under the age of 12 should not be allowed in the hot tub for safety purposes.


Fireplaces:

Fireplaces are available for use from November 1 through April 30.


2015 Season Dates:

Dates below are Friday dates and will adjust accordingly for Saturday and Sunday check in homes.

  • Off Season: January 1 - May 7
  • Off Season with Private Pool: May 8-May 21
  • Spring Season: May 22-June 4
  • Spring Shoulder Season: June 5
  • Discounted In Season: June 12 & June 19
  • In Season: June 26- August 13
  • Discounted In Season: August 14 & August 21
  • Fall Shoulder Season: August 28
  • Fall Season: September 4 -September 17
  • Off Season with Private Pool: September 18-October 8
  • Off Season: October 9- December 31
  • Holiday Weeks: March 27, April 3, November 20, December 18, December 25

 

Brindley Beach Vacations & Sales is not responsible for errors or omissions within this web site.

   
Brindley Beach Vacations & Sales | 1023 Ocean Trail | Corolla, NC 27927 | | (877) 642-3224 | 252-453-2886 (fax)
Search Outer Banks Vacation Rentals | Outer Banks Communities and Maps | Outer Banks Vacation Specials | Outer Banks Rental Information | Outer Banks Attractions | Request a Brochure | Getting to the Outer Banks | Outer Banks Real Estate | About Brindley Beach | OwnerNet™ | Emergency Information | Local OBX Webcams | Contact Us | Site Map | Privacy Policy | Home
Brindley Beach Vacation & Sales Mobile Site >
Copyright 2008, All Rights Reserved. Site Design and Development by Visual Data Systems.
Click Here to Return to Brindley Beach Homepage
Inc. 5000 | America's Fastest-Growing Private Companies Outer Banks Wedding Association Realtor | MLS Vacation Rental Houskeeping Professionals Equal Housing Opportunity VRMA The Outer Banks Chamber of Commerce Currituck Chamber of Commerce travel guard
Brindley Beach Partners & Affiliates
Feedback Form