*Please be advised that Face masks are now required in North Carolina.
Welcome to the Beach!
Due to Covid-19, we’ve revised protocol to help our guests and owners vacation on this wonderful island while still practicing social distancing to protect your family and ours. If you have any questions please call 877-642-6224 or email email@example.com.
If an office check in is required for your vacation home please send 1 person in your party in to our office to pick up any needed check in materials. Please wait at the marked locations on the floor should there be more than one person in the office at a time. Please also understand for everyone’s health we cannot offer public restrooms so please plan accordingly.
If you do not need to pick up any check in materials you will be directed to go straight to your home and will have the key code in advance that will begin working at check in time.
If you arrive early please have a plan in place with some options to do while you wait for 4:00 check in. (or 1:00 check in time if Early Check in was purchased). This year unfortunately, our offices cannot be used to wait for your vacation property to be ready.
*If you are renting a Sparkle Club home you will be able to check in to the ground level at noon as advertised. Until cleaning is completed do not attempt to go to the upper levels as cleaning will cease if housekeepers are interrupted. You may access upper levels once housekeeping crews depart. Housekeeping crews will leave if cleaning is interrupted by guests.
Throughout your stay please call or email us with any issues and we will do our best to have any issues you are experiencing fixed as quickly as possible. If you are having a problem that requires an office visit please send the leaseholder (1 person) into the office and we will work with them to solve the issue.
Our maintenance technicians will be able to come to your vacation home to fix any issues needed. Please be respectful and social distance giving them space to complete their work quickly so that you can continue your vacation. Technicians will wear masks/ face coverings and request access to the closest sink to wash/sanitize their hands before and after a service call.
We have implemented a COVID-19 disinfect and clean program which includes guidelines from the World Health Organization, CDC and EPA. This checklist requires all “high touch points” like doorknobs, light switches, faucets and other areas be disinfected with recommended COVID-19 specific EPA cleaning solutions. Our housekeeping and maintenance personnel have been educated and equipped with the necessary personal protection equipment to complete their work. The safety and health of our employees, guests, owners and community are foremost in our efforts. Beds will be fully made with sheets and bed coverings.
Dare County Covid-19 Updates:
Currituck County Covid-19 Updates: