Outer Banks Rental Management Services

Brindley Beach Vacations & Sales offers the following services included in your management commission

Management Team:

  • Dedicated and licensed Managers
  • Manager communication and responsiveness
  • Communication weekly from Doug Brindley – “Tuesdays with Doug”

Marketing and Website:

  • User friendly website
  • Mobile website
  • Brindley Beach Vacations rental management sign
  • Marketing and advertising in our feeder markets
  • Post Cards, email blasts sent to guests
  • Search engine optimization and PPC
  • Email Campaigns
  • Social Media including Facebook, Blog, Twitter and YouTube
  • Print Advertising
  • And more….

Accounting and Finance:

  • Secure OwnerNet website with reservation, maintenance and accounting information
  • Monthly statements with current and year to date information
  • Direct Deposit
  • Annual Statement
  • Vendor invoicing and payments
  • Accounting Information Monday through Friday
  • Issuance of annual 1099’s as well as 12 month compilation of income and expenses for taxes

Guest and Reservation Services:We provide a high level of customer service to your guests which translates to repeat renters and maximizing rental income

  • Guest Web that allows guests to log in online to e-sign their lease agreement and make payments
  • Travel insurance which protects guests and owners when under a mandatory evacuation
  • Resort beach portraits, 1 free 30 minute sitting for family portraits
  • 24-hour emergency service
  • Departure guest survey
  • Toll- free reservation phone lines
  • Live chat
  • Reservations 7 days a week from 9 am to 5 pm
  • 24 Hour Guest and Owner online booking
  • Complimentary beach bag guest souvenir

Housekeeping, Laundry and Inspection Services:

  • In-house linen service and laundry facility
  • Security and housekeeping checks after each guest
  • Experienced housekeepers with continuous training
  • Housekeeping meetings every Saturday morning
  • Guest departure cleans
  • Beds made for each guest arrival
  • 1 Roll toilet paper in each bathroom
  • 1 Roll paper towels and 1 garbage bag in kitchen
  • Off season security checks

Maintenance Services:

  • In house, year round maintenance staff
  • HVAC filter changes monthly May through September
  • Vendor scheduling & follow-up
  • Notify pool and spa vendors weekly of guest arrivals
  • Vendor invoicing with no mark-up