Outer Banks Rental Management Services
Brindley Beach Vacations & Sales offers the following services included in your management commission
Management Team:
- Dedicated and licensed Managers
- Manager communication and responsiveness
- Communication weekly from Doug Brindley – “Tuesdays with Doug”
Marketing and Website:
- User friendly website
- Mobile website
- Brindley Beach Vacations rental management sign
- Marketing and advertising in our feeder markets
- Post Cards, email blasts sent to guests
- Search engine optimization and PPC
- Email Campaigns
- Social Media including Facebook, Blog, Twitter and YouTube
- Print Advertising
- And more….
Accounting and Finance:
- Secure OwnerNet website with reservation, maintenance and accounting information
- Monthly statements with current and year to date information
- Direct Deposit
- Annual Statement
- Vendor invoicing and payments
- Accounting Information Monday through Friday
- Issuance of annual 1099’s as well as 12 month compilation of income and expenses for taxes
Guest and Reservation Services:We provide a high level of customer service to your guests which translates to repeat renters and maximizing rental income
- Guest Web that allows guests to log in online to e-sign their lease agreement and make payments
- Travel insurance which protects guests and owners when under a mandatory evacuation
- Resort beach portraits, 1 free 30 minute sitting for family portraits
- 24-hour emergency service
- Departure guest survey
- Toll- free reservation phone lines
- Live chat
- Reservations 7 days a week from 9 am to 5 pm
- 24 Hour Guest and Owner online booking
- Complimentary beach bag guest souvenir
Housekeeping, Laundry and Inspection Services:
- In-house linen service and laundry facility
- Security and housekeeping checks after each guest
- Experienced housekeepers with continuous training
- Housekeeping meetings every Saturday morning
- Guest departure cleans
- Beds made for each guest arrival
- 1 Roll toilet paper in each bathroom
- 1 Roll paper towels and 1 garbage bag in kitchen
- Off season security checks
Maintenance Services:
- In house, year round maintenance staff
- HVAC filter changes monthly May through September
- Vendor scheduling & follow-up
- Notify pool and spa vendors weekly of guest arrivals
- Vendor invoicing with no mark-up